We are thrilled to announce our partnership with QIC Property, at Grand Central. Together, we revamped and revitalised this super regional sized shopping centre, featuring 190 stores and 8 anchor tenants.
At Boom Retail Pty Ltd, we specialise in transforming retail environments or areas that need help with foot fall. Our comprehensive Customer Asset Review Report offers:
- Market Research: Understanding customer needs and preferences of what they would like in your centre and what works from real estate prespective.
- Design Innovation: Creating visually appealing and functional spaces with suggestions for CM to implement
- Competitor Analysis: Staying ahead of market trends, elevated customer improvements and marketing touch points for the customer
- Signage Review: Enhancing visibility and brand impact to area to improve sales performance for your anchor tenants or specific area
- Tenancy Mix Suggestions: Optimising tenant placement for maximum engagement and enjoyment
Our goal is to deliver exceptional customer experiences through:
- Innovative design enhancements
- Refreshed customer zones
- Revitalized branding
- Impactful signage
- Data-driven improvements across all touchpoints
If you’re looking to inspire your customers, attract new tenants, and elevate your property’s performance, our Retail & Customer Experience Review & Report can transform your space and customer experience. We provide actionable advice to draw more customers to your center and work with your tenants to boost customer attraction and marketing efforts.
Contact us today to schedule a consultation and Boom your property’s performance at debra@boomretail.com.au.
Dining Quarter Project Results:
Following the Boom Customer Experience Asset Report - After Photos of the Dining Quarter Toowoomba Grand Central to improve awareness, foot traffic, create further leasing and improved customer dining experience.
We focus on positioning, tenancy mix, design and ambiance, visual merchandising, marketing, signage, lighting, props, entertainment, and menu mix for best results.
After Photo: Exterior Ligting and Community Zone Activation Grand Central to improve sense arrival, create community zone and increases linger time.
After Photo: Pendant Lights, warm lighting, landscaping, signage and many ideas to bring the customer in. Credit: Centre Management Team for their action!
After: improved wayfinding signage to communicate in key locations and foot traffic has now increased to the Dining Quarter.
A wayfinding signage update/ installation can make a HUGE difference to activating a precincts visitation and sales... in today’s tough retail climate; don’t overlook the obvious, as your customers will too!
Directional signage stating the obvious is paramount in taking shoppers on a ‘path to purchase’ journey to drive precinct visitation and sales.
How can your precinct or property achieve high impact results? Start with a Boom Retail Customer Experience Review & Report
To find out how customers interact with the environment or not? What are the barriers and how do we fix them?
It’s time to evaluate… the design, the offer, wayfinding and the experience, to drive performance.
Property: Grand Central Toowoomba Dining Quarter 2019 - 2023
Boom Retail Customer Experience Report & Review. Ongoing Consultancy with tenants and working with Centre Management teams.
Client: QIC
Credit: Claire Torkington Centre Manager and Simon Mills - QIC for implementation of the report ideas
Company: Boom Retail Pty Ltd - Debra Young Retail Consultant