Our Services


Asset Review Tenant Development Training Program One-on-One Tenant Training Strategic Marketing & Advertising Service Food Court & National Food Tenant  Food Merchandising Training Better Sales for Entertainment & Leisure Precincts

1. Asset Reviews for Shopping Centres, Amusement Parks and Businesses

Comprehensive Review & Report 

Maximise your shopping center's potential with a full review of customer interactions and experience. Our expert team will evaluate design, atmosphere, signage, marketing, and more to identify areas for improvement and increase sales, attract new customers, and improve customer retention. We will give you fresh view over your property and provide you with ideas to improve foot traffic, customer attraction, identify weak points and any barriers to buying.

Choose from three tailored options:

  1. Predesign Review & Report - Ideal for new center designs, this review provides insight on optimal design for sales, leasing, design, and tenant performance.
  2. Pre-Purchase Review Report - For those looking to purchase a center, our report provides an in-depth analysis of strengths and areas for improvement before making a decision. We wil review, consult and showcase opporunities within the asset. 
  3. Customer Experience Report - For existing centers, our review covers all aspects of the shopping experience, including property review, tenant, design, and customer interviews, and actionable recommendations.

With over 239 shopping center evaluations completed globally, let us help you achieve high impact results. 

All areas will be reviewed that customers come into contact while shopping. This also includes key retail stores, tenancy mix, website, centre marketing (including social media), external and internal signage, entrances and exits, roads and access, amenities, design, layout, dwell zones, presentation, common areas and seating. Optional extra: Car park review and observations. Some examples of Super Regional to Neighborhood Centres who have booked “Asset and Customer Experience Review” include:

• Forest Hill Chase Melbourne 

• Castle Towers Castle Hill NSW
• Home Hub Castle Hill - Homemakers Centre NSW / award winning
• Hyperdome Shopping Centre QLD / award winning 2009
• Garden City Toowoomba QLD
• Nundah Village Shopping Centre QLD
• The Barracks Shopping Centre QLD
• Central Lakes Shopping Village QLD
• Robina Town Centre Food Court and Carpark QLD
• Sanctuary Cove Shopping Centre QLD
• Aspley Shopping Centre – now called Robinson Road QLD
• Forest Lakes Shopping Centre QLD
• Goonellabah Village Lismore NSW
• Beenleigh Bulky Good Centre QLD
• Bunbury Forum Shopping Centre – Bunbury, WA
• Channel Court Shopping Centre – Tasmania
• Golden Grove Shopping Centre - South Australia
• Marina Mirage, QLD
• Post Office Square, QLD
• Beaudessert Central, QLD
• Big Top Shopping Centre, Sunshine Coast
• M & A Development Brisbane QLD
• Domain Car Park Sydney NSW
• Belgravia Leisure Centres and gold courses
• Innaloo Event Cinemas Perth QLD
• Centre Point Shopping Centre Tamworth NSW
• Benowa Gardens QLD
• Canberra Centre ACT
• Circle on Cavill QLD
• Greenbank Neighbourhood Shopping Centre QLD - highest selling after makeover 
• Bake House Quarter Sydney NSW
• Calamvale Marketplace, QLD
• The Village - Upper Mount Gravatt QLD
• 140 Creek Street Retail Development
• Westpoint Shopping Centre Blacktown Sydney
• Stockland Burleigh Head and other QLD centre
• Woodgrove VIC
• Watergardens VIC
• Jamberoo, Wollongong NSW
• Kippa-Ring Shopping Centre, Redcliffe QLD

We know shopping centres and their customers! Call us for free quote 0477 004 441

 2. Sales Maximiser Tenant Consult- Tenant Development Visit  

Maximise Your Sales with Our 1:1 Tenant Development Consult

 Achieve optimal business performance for your store with our professional retail consultancy service. Our team provides expert advice and specialised skills to help increase sales, grow your business, and improve in-store presentation.

 The process includes:

The focus is improve turnover so they can pay their rent, run the business with more success and grow the business.

We have a proven track record of success, with some tenants experiencing a 40% increase in sales. In 2021/2022, even during the challenging environment of Covid, we helped one fashion tenant go from 27th in the center to #1 in less than six months, outperforming national tenants in sales per square meter. Trust us to boost your sales and drive business growth. We have been assisting Shopping Centre Owners & Businesses since 1995. Contact us for a consultation or speak to us about monthly ongoing visit package to your centre. 

Boom Retail has worked with tenants globally since 1995 and has experience working with more than 5000+ retailers, food outlets, discount stores and homewares businesses.

 3. 1:1 Consults Tenant Coaching - Sales Acceleration 

Transform Your Retail Business with Our Sales Acceleration monthly visits provided by Centre Management & Boom Retail 

 Discover the ultimate solution to maximising your sales and boosting your business performance with our monthly visits program. Our team of experts will work closely with you to deliver a tailor-made package, designed to fit the unique needs of your shopping center and your business. 

 Benefit from:

In-depth training on crucial sales and marketing topics, including digital marketing, customer attraction, store layout, visual merchandising, buying & margin, customer service, store layout and presentation and much more.

Personalized one-on-one consultancy sessions to address specific challenges and opportunities.

Proven strategies to drive sales and growth, with actionable "3x action steps" to implement between visits.

Access to our extensive knowledge and expertise, to ensure your business stays ahead of the competition.

Ready to take your sales to the next level? Enquiry in our Sales Acceleration Program today!


Each tenant specialises in a different type of product or service, such as specialty items, food, newsagent, gift & home, services, beauty products, cafes and restaurants, discounted merchandise, or fashion items.

This program will provide regular assistance to retailers with training and one-on-one consultancy to improve sales performance. A package will be created to suit the needs and size of your shopping centre that includes:

Call us today for a free quote! 0477 004 441

 4. Strategic Marketing Plans & Advertising Service 

Comprehensive Marketing & Advertising Solution

Transform your shopping center's marketing game with our comprehensive marketing and advertising service.

We'll help you & your team:

Strategic marketing plans are written for your team to implement with ease and create a return on investment for the owner & businesses within the centre. We are award winning company with International Shopping Centre Maxi Awards, several national advertising awards and create a pratical and easy to use marketing plan for staff to implement within the company.

5. Food Court & National Food Tenants

Food outlet Merchandising Coaching
Quick Service Restaurant (QSR) Cafe Strategies and 1:1 Consults

 Call us today for a FREE Quote phone 0477 004 441

6. Food Merchandising Workshops

This program helps fresh food retailers, cafés and restaurants: 

This is achieved by:

7. "Maximize Your Sales Potential in the Entertainment and Leisure Industry" 

Better Sales for Entertainment & Leisure Precincts 

Our consultancy provides comprehensive solutions, including:

  1. Expert consultancy in the conceptualisation and master planning of entertainment and leisure precincts.
  2. Proven strategies for attracting and retaining customers, leveraging their preferences for optimal revenue generation.
  3. Best practices for delivering exceptional customer experiences, elevating your brand's reputation and increasing customer loyalty.

With a successful track record, our program has delivered remarkable results, including a $2.2 million increase in retail sales for a Sydney Leisure Centre in just one year. Additionally, our program boasts three verified success stories from various waterpark facilities, including souvenir stores, The Surf Shake, and F&B concept stores.

Call us today for a free quote 0477 004 441